ATTENTION:
As of today, I am officially NO LONGER WORKING ON THE PHONES. I am now officially part of the email team, which means two good things: A)No need to worry about the OMGMUSTHAVEANANSWERNOW feeling that creeps up in my subconscious every time I get a call (shades of downstairs...it's hard to shake off), and B)that wonderful detached feeling where I don't have to deal with people directly anymore (yes, as a matter of fact I am too old to deal with customer service-type calls, what of it?? :p ).
Of course, this means that I'd better get more training soon, because there are a good and constant number of emails and I don't know how to do half of them yet. The positive side of this is the number of people I work with who DO know how to do the stuff and can point me in the right direction. And my trainer will be starting us up with Round III of training next week. :)
*breathes BIG sigh of relief* :D
As of today, I am officially NO LONGER WORKING ON THE PHONES. I am now officially part of the email team, which means two good things: A)No need to worry about the OMGMUSTHAVEANANSWERNOW feeling that creeps up in my subconscious every time I get a call (shades of downstairs...it's hard to shake off), and B)that wonderful detached feeling where I don't have to deal with people directly anymore (yes, as a matter of fact I am too old to deal with customer service-type calls, what of it?? :p ).
Of course, this means that I'd better get more training soon, because there are a good and constant number of emails and I don't know how to do half of them yet. The positive side of this is the number of people I work with who DO know how to do the stuff and can point me in the right direction. And my trainer will be starting us up with Round III of training next week. :)
*breathes BIG sigh of relief* :D
no subject
Date: 2008-03-03 04:53 pm (UTC)no subject
Date: 2008-03-03 06:15 pm (UTC)