jon_chaisson: (Mooch Autumn)
First off: yes, I am thankful! I give thanks to all my friends and family, for various and sundry reasons: for putting up with me, for making me laugh, for making me think, for inspiring me, for inspiring my writing, for the music suggestions, for the anchor through all the crazy times, and everything else. :)

Sure, there's the ongoing frustration that the holiday season seems to start earlier and earlier--I started seeing Christmas-themed things sometime in September this year, come to think of it--but I'll be honest, it's never really bothered me that much. If a store wants you to have some holiday fun earlier than usual, I'm down with that. It's all in how you process it yourself, to be honest. I can say this, having worked at various retail outlets and warehouses during fourth quarter season, so I'm used to it. [Don't get me wrong...I totally understand the annoyance that comes with watching people go apeshit on Black Friday, but that's just one day out of the entire season.]

Anyway...Thanksgiving for me has always been the time where the year finally starts coming to a close. It's the final climax of the story, so to speak, in which we're rushing to finish all our plot lines before it all culminates on Christmas (the last six days of the year being the denouement, of course). I'm sure that came to me due to the school vacations--the half-week on Thanksgiving, officially kicked off with my mom starting the turkay and the Athol-Orange high school football rivalry game playing on the radio--followed by the rush of a few weeks' worth of last-minute learning before the semester finals in December. Even after leaving college in 1993, I still feel that rush of last-minute preparation come late November.

That bled over to my working years in the 90s...at the Harvard Coop, at the theater, at the record store. I was fine with working after the holiday, for multiple reasons: first and foremost, I got paid for it (especially if I got paid 1.5 OT), and more often than not, the customers I encountered really were nice people. Maybe frustrated and tired, but caught up in the happiness of the season and letting their frustrations slide. Sure, I had the occasional Scrooge now and again, but they were few and far between, and most often rightfully mocked behind their backs by my coworkers and I after they'd left. My frustration was in the volume, not the people...but that was a small price to pay.

A different kind of holiday rush came during my Yankee Candle years. That would kick in right around September with the official start of Q4, in which all the YC stores and wholesalers would start ordering in bulk, and our shipping floor would become one giant mess of pallets stacked sky-high with boxes. Especially in 2002, when YC scored a deal with Bed Bath & Beyond and had a major roll-out during the Christmas season. We worked mandatory overtime (Saturdays, as well as an extra hour added at the start of shift), and tempers often wore thin with all the volume, but we also had our moments of fun and silliness. We knew this volume and this schedule was temporary, we just had to slog through it.

Years later, and I'm pretty much chained to the desk job, so I'm not dealing with a large volume of product, only of queries and issues. Same frustrations and annoyances, but at the end of the day it doesn't really detract from the season for me. I keep my work life separate from the rest of my life, so I'm able to enjoy the cheer and the thankfulness and the food and the music and everything else that comes with it. In this way, I've been able to continue enjoying the end-of-year holiday season just as I always have. There's no other true reason for doing so, other than that it simply makes me happy.

So yes...in short, life may be frustrating at times, but I'm still thankful that I'm still an active part of it. :)
jon_chaisson: (snoopy snow)
As usual, I find myself stuck at work on Black Friday. Somehow I've never found myself that far up on the professional totem pole where I can actually take days around a holiday off. Not that I'm complaining at this point, mind you...I work at home now, so I'm safely ensconced in Spare Oom, listening to my music and letting the day pass.

I gave up the Fourth Quarter Madness back in 2005, when I quit Yankee Candle to move down to New Jersey to live with [livejournal.com profile] emmalyon. Since then, I've gotten stuck in the office (or in this case, at home) on the Friday after Thanksgiving and the day before Christmas. The stress isn't nearly as bad, considering I'm no longer lugging boxes or fielding customer questions. It's been replaced by the ennui of working in an office that's open while all its clients are out of office. We're that office that's open "just in case something happens". The upside is that more often than not, it's a quiet (if slow) day and I get to catch up on other things. The downside is that I'm sort-of chained to the chair until 4pm, as this current job doesn't have half-days.

I think the first time I actually worked on a holiday was in 1988 when I worked at the local radio station, WCAT, back when it was AM-only. The station had been run via satellite feed by then, so all I had to do was sit around and ensure the commercials kicked off. As I didn't have my license at the time, my Dad would drop me off and pick me up a few hours later. This wasn't too stressful, just the station manager watching over me like a hawk and calling if I was a half-second off on the cues I had to hit. Other than that, I used the time to get homework done, do some reading, or talk with my friends on the phone. That Christmas was pretty quiet, so I was able to kick back and play some music on the monitors, and even snuck in a play of Band Aid's "Do They Know It's Christmas?" over the air. I'd do pretty much the same when I worked there in 1995 into 1996.

I know I worked on the days surrounding the three holidays (T-Day, Christmas and New Years Eve) in the last few years I was in Boston. With few exceptions, I pretty much took the weekend off and headed home to be with family, but I'd work a day or so before and after the holiday. I remember on New Years Eve in 1993 and 1994 I had to work, and I'd try to get home as quickly as I could so I could catch the end-of-year countdown on WFNX (some traditions die hard).

The HMV years were of course my introduction to working high-volume retail in Q4. For four years straight I'd work on Black Friday, Christmas Eve, and New Years Eve. I didn't really mind it here, even it did get crazy--part of it was because I'd be hiding up back, preparing the constant flow of product coming in, or I'd be one of the register jockeys (I was a fast ringer, so I'd get the lines cleared pretty quickly), or I'd be offering my music trivia nerdiness out on the floor. Like I've said before--despite the occasional frustrations, it was one of my favorite jobs, even on the major retail holidays.

I'd also work on those surrounding days at Yankee. Those days would get insane for various reasons--ten hour days starting at 4AM six days a week, lack of storage space, a huge volume coming down the delivery shutes, shortages of workers--but with the shipping department, you kind of get numb to the actual job itself. The mechanical side of your brain focuses solely on building safe pallets of product to be shrinkwrapped, stored, and put onto the trucks, but the social side of your brain would end up going elsewhere. Despite the stress, we'd all laugh and talk and joke. There were a few blowups and firings, but for the most part we got the job done the best we could.

So yeah...at 41, I'm not in the least bothered by the fact that I still have to work on Black Friday, or Christmas Eve, or New Years Eve. I kind of expect it, really. If I can manage to get the days off, I will of course try for it, but I don't expect that to happen.


That said, I don't mind shopping on those days either. Maybe it's that I have a high tolerance/patience level for it, but it's never completely bothered me to be in a crowded mall or a store like Target during the busiest time of the year. Sure, there's the usual idiot in the parking lot, or the clueless goober taking up the entire aisle, or the impatient lady in the checkout line repeatedly sighing quite audibly, but you know--it's a small price to pay. I think it might be that I like being surrounded by people even if I'm not connecting with them at all. Even the music doesn't bother me all that much (with very few exceptions).

It's part of the festive atmosphere, and I enjoy that.

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