jon_chaisson | Stuck in Spare Oom (Reply)

For about three weeks my Lenovo laptop has decided to stop working, after using it without any problem in October. Just turned it off one day before heading out, and it decided to never turn on again. It's just over a year old (we bought it in late mid-August of 2011), and though I've used it quite a bit, I've never had any previous problems. And as Murphy's Law of Warranties dictates, this mishap happened to take place a mere month or so after said warranty was up.

Regardless, I've been meaning to bring it in somewhere for the last few weeks, but due to one thing or another, I never got around to it until today. Headed over to OfficeMax on Arguello, and after a bit of fiddling, they're pretty sure it's to do with either the fuse where you plug in the power supply, or something else power-related. Unfortunately, they don't do internal tinkering (and they specifically suggested not to go to Geek Squad, as they'll "charge you up the ass"...heh!), so I figured the best thing for me to do is contact Lenovo myself. I spoke with a lovely CSR named Vicki who opened up a case for me.

So! I will have to do two things: 1) contact Lenovo again on Monday, specifically their Warranty team to have it reinstated and extended, and 2) give them the case number so we can figure out where to go from there. I'm totally okay with sending the laptop to them so they can do the fixing and whatnot.

In the meantime, that means I'm stuck in Spare Oom if I want to go online and/or do any writing. Once the laptop's fixed, I'll be able to hang with